There are more than 6,000 public safety answering points (PSAPs) across the US—many of which rely on aging infrastructure to respond to emergency calls. Cloud-powered solutions from NGA 911 can help provide PSAPs with the insights, reliability, and redundancy needed to continue to serve citizens. To understand how NGA 911 uses Amazon Web Services to help modernize emergency response services, the Fix This team chatted with Ed Vea, chief technology officer of NGA 911.