When companies began designing hybrid workplaces, they came to an unexpected discovery... managers would now be responsible for two employee experiences — remote and in-office. Both at the same time. From one location to another.

Belonging means you feel seen for your unique contributions, connected to your coworkers, and supported in your daily life and career development. Offering a culture of belonging is an increasing priority for companies, and a lot of the responsibility for building it falls to new and middle...

Emotional intelligence is the ability to read emotions in yourself and those around you, then adjust your behaviour accordingly. This is the superpower of listening. But it isn’t something that happens automatically — listening at work takes intention and serious know-how.