In this week's episode, Dr. Chris Caplice is joined by Phillip West, Director, North America Transportation at General Mills, and Mark Purdy, Senior Manager, Dry National Transportation Strategy & Operations at General Mills. Phil and Mark were on the Freightvine in August 2020 - just as the pandemic demand was peaking. A lot has happened over the last 2 years - but General Mills' overall transportation strategy has stayed the same, ensuring product makes it on their retail customer shelves. In our conversation, Phil and Mark explain how General Mills shifted and adapted their operations -both during the pandemic as well as now in the post-pandemic era. They discuss in greater detail how supply chain decision-making at General Mills has sped up, how technology has enabled this faster cadence and made it more connected, and how people are still the critical component to their operations.