This week’s guest is Ann Marie Jonkman, Senior Director, Global Industry Strategies for Blue Yonder. Ann Marie has had extensive experience in the logistics and supply chain space working for carriers, brokers, and shippers before joining Blue Yonder about 2 years ago. In her current role she is helping Logistics Service Providers, or LSPs, solve their supply chain challenges. In our conversation, we discuss how the supply chain software space has evolved over the years, the importance of understanding and having empathy for the people involved in implementation as well as knowing the business processes and technology, and, of course, the growing role of AI in supply chain management.