Robert Thacker talks with Paula Bell & Joe Newbert about the benefits of process modelling, mapping and mining, and the pros and con of various approaches. In this episode: - 00:48 Introducing this Robert Thacker guy and the topic of process modelling - 02:16 Why process modelling is crucial to organisational success - 08:03 The difference between process mining, process mapping, and process modelling - 14:52 Approaches to model processes, especially when decomposing the different levels - 19:25 Things to look out for when observing business processes - 24:04 The pros and cons of the different BPM notations, when to use each and why - 28:09 Where you can get in touch with Robert Thacker and learn more The Show Notes: - Read Robert Thacker's Blog on Medium - Read Robert Thacker's Blog on SAP - Follow Robbert on Twitter and connect with him on LinkedIn