What's the hurry in asking for a promotion? Susan Pearce AM, Secretary of NSW Health, is the state's most senior health bureaucrat. Susan began her career as a nurse in Broken Hill 30 years ago, and has been a pivotal figure in the NSW healthcare system ever since, having held a number of senior leadership positions including Deputy Secretary, Chief Nursing and Midwifery Officer, and Deputy Secretary for Patient Experience and System Performance. In this episode, Helen McCabe and Susan discuss the benefits of going slowly in your leadership journey, building relationships early in your career, and managing the load of being an empathetic leader. See omnystudio.com/listener for privacy information.