Nicole Sheffield's decisive leadership style has earned her a reputation for effectively leading businesses through times of transformation. As Executive General Manager for Community & Consumer at Australia Post, Nicole is leading a team through an unprecedented period of change and upheaval. Nicole speaks with host Helen McCabe about the importance of being openly ambitious, about recognising when it's time for a career change and learning to adapt her leadership style to suit each workplace's team and culture. See omnystudio.com/policies/listener for privacy information.