Workplace Tech: Bridging HR and Business Through AI (with Anthony Onesto, Chief People Officer, Suzy)
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Description
I’m thrilled to have Anthony Onesto join us. Anthony is not only the Chief People Officer at Suzy, an AI consumer research platform, but also a product and innovation advisor to HR tech platforms like ADP and Lattice. We’ll discuss which tech is worth investing in, the role of AI in the future of work, and why data is the new oil. Here are five key highlights: 1. HR leaders need to speak business Any platform or program you’re introducing needs to lead to a business outcome. 2. Data is the new oil ‍To tie HR efforts to business results, you need to be analytics-focused, you need to have data underpin every decision. And you need that data in one place, not in fifteen. ‍ 3. Centralization of workplace tech ‍To get data in one place, you’ll likely be better off working with one core platform that offers most of what you need. While there are some data warehousing solutions, they rely on vendors’ API access, which is getting more and more limited as everyone makes a play for becoming the ‘one platform.’‍ 4. The Opportunity in AI ‍While AI could negatively disrupt us, Anthony still sees opportunities. For example, he sees opportunities to replace bad user experiences with ChatGPT-style chat interfaces and create new workflows with a simple prompt. ‍ 5. Start Today‍ That leads to our final insight. If you haven’t already, start today. Pick something, regardless of how small, where AI can automate a workflow, freeing up your team to do the work humans are uniquely good at. Future Work is a weekly newsletter and bi-weekly podcast to help people-centric leaders stay ahead in the future of work. Like reading more than listening? Find the article on our website: www.flexos.work/learn/workplace-tech-bridging-hr-business-ai-anthony-onesto-cpo-suzy
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