The easiest new client to get is the one that you don’t lose. Focusing on client retention is the key to the success of any business – whether you are an RIA or FA with 300 clients, or a mutual fund manager with 300,000 or three million shareholders. What are the lessons learned from past periods of stock and bond market stress applicable to client retention? How can regulators, watching the mutual fund industry and the advisory profession – so important to the national’s retirement savings – benefit from these lessons? Show ResourcesHere are some links to learn more about Avi and his work: A like to the latest study: https://www.linkedin.com/feed/update/urn:li:activity:7174395341968920576/ 2015 study: https://static1.squarespace.com/static/579505b4b8a79baa23c97c61/t/65b51ddbba4ee864a636622b/1706368477762/Strategic+Insight+Study+-+Mutual+Funds+and+Systemic+Risk%2C+March+2015+%28FSOC+Submission+Docket+2014-0001%29.pdfAvi's LinkedIn page: https://www.linkedin.com/in/avinachmany/Avi's personal web site: https://www.avinachmany.com/ Learn all about the advantages of active strategies and how they are uniquely suited to the moment at VettaFi’s upcoming Active Management Symposium on May 16th. Go to etftrends.com/webcasts/alternatives-symposium-2024 to learn more.