Throughout the COVID-19 crisis, many New Yorkers have become far more aware of the importance of local government officials in their lives through the daily press briefings delivered by the governor and mayor. But behind the curtain, there is a team working together in novel ways to make the city livable — and more equitable. Marisa Lago, the head of the Department of City Planning and the Chair of the City Planning Commission, explains what goes into city planning — and what citizens get out of it.