For a long time, ESA communicated with Licensed Electrical Contractors through fax machines. But, as technology has advanced, so have the platforms for communication between inspectors and contractors. On this episode, host Karen Ras talks with Eric Kingston, ESA’s VP of Operations about the...

ESA’s Risk-based Oversight (RBO) program was developed more than two years ago as a tool to reduce the burden on contractor’s time. On this episode, host Karen Ras chats with Will Barrett, ESA’s General Manager for Operations, Planning and Support, to answer electrical contractors’ most frequent...

A Licensed Electrical Contractor’s defect ratio is one of the factors in determining the risk ranking for RBO. That’s why, on this episode, host Karen Ras continues her conversation with Trevor Tremblay, technical advisor at ESA, on some of the most common defects recorded. Among the issues...