In this episode, I will be talking about Patient Satisfaction Scores, discussing different types and how this metric is interconnected with other clinical metrics. eBook: https://hlthanalyticinsights.gumroad.com/l/healthinformatics Resources: Hospital Consumer Assessment of Healthcare Providers and Systems Survey: https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/HospitalQualityInits/HospitalHCAHPS Wait Times, Patient Satisfaction Scores, and the Perception of Care: http://dynamix-cdn.s3.amazonaws.com/octaneacceleratedsite/expeditorcom_877381240.pdf Reframing Healthcare: https://www.reframehealthcare.org/book/ Welcome to the Health Analytic Insights Podcast. This podcast is ALL about creating a community of like-minded individuals who are passionate about the field of health informatics. I hope to share information and advice in topics such as health analytics, digital health, biomedical engineering and data visualization in healthcare and in exchange I would love to hear from you DEAR listener about your experience and interest in this field, you can drop me a line at [email protected]. Sign up to the newsletter and get your FREE guide to starting your career in health informatics here.   DISCLAIMER: The views expressed on this podcast are my own and do not reflect those of people, organizations or institutions that I might be associated with in a professional capacity, unless explicitly stated. The views expressed by the guests on this show are their own and may or may not reflect those of people, organizations or institutions that I might be associated with in a professional capacity, unless explicitly stated.