HIMSSCast: Managing critical patient feedback in real-time
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In a short time online, organizations can capture more patient concerns, reduce more open cases and improve staff experiences, says Alpa Vyas of Stanford Health Care and Dr. Adrienne Boissy of Qualtrics and The Cleveland Clinic.
John Halamka, Mayo Clinic Platform president, and Arcadia president and CEO Michael Meucci, discuss how healthcare organizations and policymakers must collaborate to ensure that AI is used ethically and equitably in care delivery.