HIMSSCast: What does 2024 hold in store for the patient experience?
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Description
Chrissy Daniels, chief experience officer at Press Ganey, says this year the patient experience must prioritize accessibility and equity in care. She shows how hospitals and health systems can accomplish this and much more.
John Halamka, Mayo Clinic Platform president, and Arcadia president and CEO Michael Meucci, discuss how healthcare organizations and policymakers must collaborate to ensure that AI is used ethically and equitably in care delivery.