Right now, hoteliers are frustrated as hell that their revenue, business and income (for those employed in the industry) has crashed It's only natural that they are all feeling unsure and anxious on how things will play out...and moreover having to operate not just their hotels but themselves...

 So I've had a lot of feedback from people who wanted to join our Facebook group (https://www.facebook.com/groups/hotelierexcellence) , and the cover on the Facebook group, for those of you who are already there, talks about creating your new avatar in the new normal. Everybody was wondering...