In this episode, I sit down with Felicia Shakiba, the founder and host of CPO Playbook. Felicia shares her HR origin story, and then we get into organizational design in HR. Felicia emphasizes the importance of effective people management in supporting business growth and suggests that HR teams should adopt a Center of Excellence (COE) model and implement agile practices. Felicia also shares her decision to leave corporate and start her venture, highlighting the challenges and rewards of entrepreneurship in the HR space.  We also touch on the value of external perspectives in HR and the need for more women and HR leaders on boards. We debunk the misconception that HR is unnecessary in the boardroom, emphasizing our strategic importance. Felicia's resources: Balancing Acts: Unleashing the Power of Creativity in Your Life & Work by Daniel Lamarre