My guest this week, Chip Conley, is an extraordinary human. He was Founder and CEO of the highly successful boutique hotel company Joi de Vivre (now owned by Hyatt.) It took a near death experience to made him stand back, look at his life and sell the company. Then a smart young fellah called Brian, founder of a teeny, weeny startup called AirBnB, hired Chip as his strategic Lead and Mentor. Together, they grew AirBnB to be the most valuable hospitality company in the world. This is a story of three chapters : The transformational power of authenticity A powerful collision between high tech and high-touch wisdom and the all-too-often untapped potential of diversity of age, thought and experience The incalculable potency of connected communities Forget B2B or B2C. We are ALL in the H2H business. Chip’s warm wisdom can help us all be better leaders. My favourite takeaway : “Emotions are contagious, The higher up you are the more contagious they are.” Go to https://www.katzkiely.com/create to see the CREATE Framework, for full transcripts and to send feedback and suggestions. Katz on twitter : https://twitter.com/katzy beep on twitter : https://twitter.com/beepmindshift Find out about beep’s CREATE Framework and it’s uniquely effective approach to cultural and operational transformation here ; http://wearebeep.com/ Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders -  find out more and join the global community https://www.marketingsociety.com/ Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/