Leanne Lynch is Director Of Technology and Cyber Defence at Heathrow and 100% Imaginal Leader. After working for telecoms, internet, manufacturing, FMCG she joined Heathrow. 9 months later she was asked to head up, not the one department she signed up for, but all four technology departments. This is the first time in this series that my guest Leanne, and I teared up. Her stories will resonate with every leader who fell victim to the unexpected and unwelcome explosion that was COVID. This courageous, caring woman tells three authentic stories about how she creates environments where people blossom and shine. She explains the need to continue to care and take ownership especially when the chips are down and the pressure is on. Follow Leanne :  https://www.linkedin.com/in/leanne-lynch-930a6b/ Go to https://www.katzkiely.com/ for full transcripts and to sign up to the Humans Leading Humans newsletter and to send feedback and suggestions. Find out more about how beep supports leaders through cultural and operational change : https://wearebeep.com/ Katz on twitter : https://twitter.com/katzy beep on twitter : https://twitter.com/beepmindshift Find out about beep’s CREATE Framework and it’s uniquely effective approach to cultural and operational transformation here ; http://wearebeep.com/ Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders -  find out more and join the global community https://www.marketingsociety.com/ Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/