Erica and Brian talk about the bones of your community and how they work together to create a cohesive experience.
Previous episodes about the โabove the surfaceโ bits: ๐ 76: Combo pages
๐ 91: A list of links
๐ 101: They want the ugly
Resources:
Structures & Modalities...
Published 04/09/24
Brian and Erica deep dive into customer awards programs and how to get them right.
๐ 5: A whole bag of crap The Golden Hoodie Alteryx Excellence Awards ย
Published 03/05/24
Erica and Brian push back hard on the idea that measuring community ROI isnโt important (we canโt believe we had to talk about this or are typing this right now, but here we are).
Measurement resources:
๐ 8: Just say No to Page Views ๐ 9: Everyone wants a cool dashboard ๐งต 70: Behaviors and...
Published 01/30/24