It’s a common misconception that leaders and managers are different roles, but in human-centered organisations, leaders and managers operate on the same continuum, defined less by their job title than the work that they do. Because leadership isn’t a character trait or a job title; it’s a special and particular form of action that anyone can take, at any time. Join Impact’s Grahame Broadbelt and Jo Appleby as they discuss human-centered leadership and management.