Karin Hurt and David Dye help human-centered leaders find clarity in uncertainty, drive innovation, and achieve breakthrough results.  They’re the CEO and President of ⁠Let’s Grow Leaders⁠, a global leadership development firm known for practical tools and leadership development that stick, and the authors of several award winning books including ⁠Winning Well: A Manager’s Guide to Getting Results—Without Losing Your Soul⁠ and ⁠Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers and Customer Advocates⁠. Karin and David's Books: https://letsgrowleaders.com/great-leadership-books/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: Chapters: (00:00) Introduction (01:14) Technique: Quitting a conflict (02:27) Tip: Overcoming workplace challenges (06:16) Technique: Saying no to overwhelm (11:06) Technique: Inspire Method for team accountability (14:38) Tool: Handling bullies and gossips (19:03) Tool: Handling tricky work situations (20:36) Technique: Dealing with difficult customers (23:06) Conclusion