Navigating Workplace Conflict: Powerful Phrases for Managing Conflict and Building Relationships - Part I with Karin Hurt & David Dye | The Good Leadership Podcast #140
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Description
Karin Hurt and David Dye help human-centered leaders find clarity in uncertainty, drive innovation, and achieve breakthrough results.  They’re the CEO and President of Let’s Grow Leaders, a global leadership development firm known for practical tools and leadership development that stick, and the authors of several award winning books including Winning Well: A Manager’s Guide to Getting Results—Without Losing Your Soul and Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers and Customer Advocates. Karin and David's Books: https://letsgrowleaders.com/great-leadership-books/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:27) Tip: The importance of conflict (03:09) Tool: Challenges of workplace conflict (04:24) Tip: Conflict cocktails (06:57) Tool: Connection in conflict (12:50) Tool: Clarity in conflict (15:29) Tool: Curiosity in conflict (17:16) Tool: Commitment in conflict (20:06) Tip: Future Benefits of speaking up (23:17) Technique: Inviting others into the conversation (27:32) Technique: Recognizing and de-escalating emotions (30:10) Conclusion
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