While other industries are starting to explore the potential of AI, financial services has been using this technology for years. In many ways, they’re ahead of the curve, since game-changing applications for AI and machine learning in fraud detection and BSA/AML are already broadly in use. In this installment of the podcast series, Shift: Moving Financial Services Forward, we ask what’s next for AI in financial services, what’s possible, and how do we get ahead of the curve again? Vikas Agarwal, financial services risk and regulatory partner at PwC, and Nicole Carrillo, managing director for financial services at Workday, discuss how firms can apply AI to their organization, address the trust gap, and drive revenue streams. https://blog.workday.com/en-us/2024/ai-for-financial-services-beyond-the-comfort-zone.html