“Today, after a weekend Nor’easter on Cape Cod I drove to the Hyannis store. I dropped off my wife and proceeded to the snowy slushy slippery strip center parking lot. Trying to be proactive in light of my senior years, I waited for someone backing out their vehicle so that the walk to the store would not be precarious. There was a young man, TJ’s employee, in a Tee shirt (25 degrees), collecting bas-carts, I believe his name tag read Brennan (?), who stopped what he was doing, walked over to my car and suggested that I looked perplexed and asked if he could help me; either show me a parking spot or provide whatever assistance I might have needed. I thanked him and explained why I was waiting. I actually think he would have parked my car for me! This young man personified compassion and the type of personnel employed by Trader Joe’s. It also speaks volumes about Company philosophy and knowledge of wants and needs. TJ’s “gets it.” Thanks from this old man!”
cape cod papa john via Apple Podcasts ·
United States of America ·
02/01/22