Kasem talks about the issues he faces in his job, and how good communication and listening skills are essential.

Kasem talks about the issues he faces in his job, and how good communication and listening skills are essential.

Akkas recounts the story of his involvement with The Factory Project, how it's led to better prospects, and how his Bengali ethnicity means he can bridge cultural gaps.

Akkas recounts the story of his involvement with The Factory Project, how it's led to better prospects, and how his Bengali ethnicity means he can bridge cultural gaps.

Andrew Lake's story of initiating the project, to show young people how to make positive use of their time and help them eventually find their purpose in the wider community.

Andrew Lake's story of initiating the project, to show young people how to make positive use of their time and help them eventually find their purpose in the wider community.

A look at the similarities between Madcap Arts and The Factory, and their approaches to working with young people.

A look at the similarities between Madcap Arts and The Factory, and their approaches to working with young people.

An insight into an outreach project which works on the streets with hard-to-reach groups of youths.

An insight into an outreach project which works on the streets with hard-to-reach groups of youths.

An all-round view of the Madcap Arts project and how it's set up to benefit disadvantaged youths using musical education.

An all-round view of the Madcap Arts project and how it's set up to benefit disadvantaged youths using musical education.