Measures to mitigate real estate’s impact on the environment are gathering pace, but some managers are struggling to keep up, with confusion around sustainability targets and how to achieve them. JLL’s Connor McCauley, head of sustainability for Australia and New Zealand, and Anthony Clark, senior director in tenant representation, share the five most frequently asked questions they encountered from real estate professionals when they organised a roadshow around Australia to discuss the financial and social imperatives of sustainability. “A lot of people don’t understand the difference between carbon neutral and carbon net zero,” Clark says in the podcast. Meanwhile, McCauley says the basic first step of carrying out an audit on business’s energy and water consumption could be “revealing”, with some businesses discovering they were still paying for bin collections when bins were empty due to increased remote working. “The cost of an audit hasn't gone up, but energy prices and the cost of waste collection definitely have, so it’s highly recommended.”  This episode of JLL’s Perspectives podcast is hosted by Rebecca Kent, content director, JLL. jll.com.au/en/campaign/perspectives-podcast