This week, our host Barry Roach is joined by Nathan Cox, CEO of InRoads Credit Union, to discuss his transition from banking to the world of credit unions, as well as the stakeholder-focused culture and societal impact of credit unions. Nathan’s position and insights have been hard-won, as he’s put no shortage of work into bettering himself—from his days as a walk-on D1 basketball player to an MBA student seeking to address any and all shortcomings. It’s this same level of insightfulness and dedication to growth and personal betterment that Nathan brings to his vision for improved consumer experience. Barry and Nathan discuss: The importance of involving employees in decision-makingWhy organizations should prioritize member experience and stakeholder value over shareholder growthThe relationship between financial literacy and economic development