Two billionaire crypto currency business partners lost all they had in one day. They were very good friends and had been partners for few years. The older one had come up high blood pressure and great care had to be taken when delivering bad or such overwhelming news. The younger one lacked diplomacy in business communication to deliver the bad news to his friend. Long story short, they were soon in the hospital. Do you think the news could have been delivered in a better way? Diplomatically? Sure. On this Podcast Episode, we look at What diplomatic tone is and why you should care about developing a diplomatic tone in business communication especially when bad new may seem inevitable.