Do you ever feel like you're having two different conversations with someone? It’s like you're saying one thing, and they are hearing something completely different. This happens regularly in our workplaces. Your Gen Z staff are waiting for you to set clear expectations and if you don't, they just might leave. In this episode, I’m going over three ways we can help ensure clear expectations are set for staff and in turn, increase staff retention.  ▶️ Why Setting Clear Expectations May Help Retain Gen Z Staff in Your Nonprofit ▶️ Key Points: 03:37 How Learning and Development is related to staff retention 05:19 Using a competency model to define expectations 06:09 Developing your nonprofit’s people managers 7:41 Building relationships and trust Resources from this episode: Take a look at the YoPro Know ‘The State of Young Professionals Today’ report Custom Competency Model Episodes: ▶️ Episode 51: Using Your Competency Model to Develop a Comprehensive Training Program And Boost Workforce Development ▶️ Episode 39: Ask These Two Questions to Identify Your Nonprofit's Core Competencies ▶️ Episode 20: How to Determine Which Competencies Are Right for You ▶️ Episode 19: One Nonprofit's Honest Opinion after 6 Months with a Competency Model Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇 Know anyone who would benefit from this episode? SHARE this with your friends. 🔗 Connect with Heather Linkedin: Heather Burright Website: skillmastersmarket.com Book an interest call with Heather here.