Let's say you are kicking off 2024 with a new program or service. Are your staff prepared to implement it? Have they had a chance to build the skills and confidence they need? Or will they be struggling to figure things out on the job? In today’s episode, I’m discussing just how Learning and Development can support your nonprofit as you’re changing program or service offerings. Have a listen to make sure you aren't left wondering whether you should have done more to support your staff during a time of change. ▶️ Changing Your Program Offerings? How Training Can Help ▶️ Key Points: 02:43 Capturing data and listening to experiences and ideas 04:10 Uncovering staff motivation or skepticism related to program changes 05:19 Identifying skills gaps 05:59 Creating trainings 06:28 Creating valuable peer-to-peer connection Resources from this episode: Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇 Know anyone who would benefit from this episode? SHARE this with your friends. 🔗 Connect with Heather Linkedin: Heather Burright Website: skillmastersmarket.com Book an interest call with Heather here.