The skills you need as an individual contributor are different than the skills you need as a manager. We hear it time and time again - you promote your very best individual contributor to a supervisory position and they struggle because they aren’t equipped with the skills they need. That’s why I’m so excited to have Summer Davies, an award-winning leadership development expert with over 15 years of experience, as my guest today. We talk about the 3 basic skills your frontline managers need and how you can develop these skills. ▶️ 3 Basic Skills Your Frontline Managers Need with Summer Davies ▶️ Key Points: 03:35 Summer’s career journey from equine reproduction to an award-winning leadership development expert 10:51  Why organizations struggle so much with frontline manager positions 03:15 Why frontline managers are so critical to organizations 17:37 The 3 basic skills that all frontline managers should have 22:48 How to develop these critical skills in your frontline managers Resources from this episode: Find the two books Summer recommended below First, Break All the Rules: What the World's Greatest Managers Do Differently by Gallup PressIt's the Manager: Gallup finds the quality of managers and team leaders is the single biggest factor in your organization's long-term success by Jim Clifton and Jim Harter Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇 Know anyone who would benefit from this episode? SHARE this with your friends. 🔗 Connect with Summer Linkedin: Summer Davies Website: www.leader-shop.com Connect with Heather Linkedin: Heather Burright Website: skillmastersmarket.com Book an interest call with Heather here.