In this episode, James Kennedy, a civil engineer and change practitioner, discusses the contractor safety management program at Australian Rail Track Corporation (ARTC). He shares how his childhood passion for LEGOs sparked his curiosity about how things work and how his team used data to rectify their initial misconceptions and bolster program design. Learn about “Hearts and Minds,” an initiative that creates a personal connection to safety through stories and experiences, and why behavioral change takes time. Andrew Smith, from Area9 Lyceum, also joins James in this insightful discussion. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/131/  Podcast information and more episodes: https://learninguncut.global/podcast/