Today’s guest is Julian Treasure. Julian is one of the most popular Ted speakers - 5 of his TED talks have been watched more than 100 million times, and his talk on 'How to speak so that people want to listen' is in the top 6 TED talks of all time. He is also the best-selling author of “How to be Heard and Sound Business”. In this episode, we discuss why becoming a skilled listener is so important, and the practices you can use to do so.  We also cover the seven deadly sins of speaking and vocal toolbox. Julian is a true master of his craft so if you’re looking to improve as a communicator and speak so people want to listen, you’ll get a lot out of this episode. So, let’s jump in and have a listen!