Robby has a chat with Courtney Wilburn (She/Her/Hers), the Sr. Engineering Manager at Elastic Cloud, about why software relies on enthusiasm about its long-term success, the traits of excellent documentation, Courtney’s approach to joining a software team, the metaphor technical debt and how Courtney’s team discusses, prioritizes, and documents what and when they will (or not) focus on them, the challenges of hiring junior-level engineers and what we can do to foster mentorship in our teams, and more interesting software engineering topics.