Creating a productive and secure environment for your employees is paramount to your overall success. In education it’s important to build trust with the staff in order to accomplish the overall goal of educating the students. As an organization you need to focus on hiring and maintaining...

Tommy Sheppard is an Industry Advisory Council member for American Public University System’s sports management program. This Q&A reviews his position and experience with the Wizards, methods for managing a professional sports franchise, the recent NBA lockout, and much more.