Random lessons from my escapades through Toronto airport and US customs: [1] suspend judgement and trust the experts The airport kiosks NEVER let me check in. I was running late so I thought I d give it a shot after seeing the check in assistance line up. It didn t work, no surprise. Then an attendant comes [...]

I’ve “done” everything there is to do in a client service business… … marketing … sales … operations … human resources … accounting and finance (I was a CPA in a former life) I’ve sold 5, 6 and 7 figure deals. I’ve led teams and delivered on projects. I’ve worked in big firms and small [...]

My wife and I used to love this little coffee shop in the heart of downtown Oakville (a small suburb of Toronto). The location was fantastic, right in the heart of Oakville Square, a block from Lake Ontario. The coffee was great. The pastries were unbelievable. And the kids loved the ice cream. We showed [...]

I made a silly, absent minded mistake this morning. Last night, I took my laptop home because I had to finish up some work after dinner. This is not something I do often. I’ve been pretty good about leaving work (and therefore, my laptop) at the office. It’s nice to leave the office empty handed. [...]

You just need to figure out LinkedIn and your business will go through the roof. Oh you couldn t make it work on Facebook? Don t worry LinkedIn is a blue ocean! There are literally people waiting to throw money at you on LinkedIn. ^^^ These are actual statements I ve heard from self proclaimed LinkedIn gurus They [...]

Want to grow your business? Lose weight? Get a promotion? 6 pack abs? Whatever your desire is… You probably already know what to do. But you’re still not doing it. Not for a lack of information… YouTube and Google are chock full of “how to do” just about anything… Not for a lack of motivation… [...]