If you're looking to grow your business, one place to focus on is your customer experience. It's likely that you're thinking of creating a new offering but instead you could amplify your experience and gain more clients. My guest today, Ernesto Mandowsky, shares how his experience in the restaurant industry has influenced his approach to customer experience and he has 5 specific tips for you. Throughout the conversation he shares these specific ideas with you that you can implement today and why they matter. You'll walk away inspired to upgrade your customer experience, impact more lives and create scalable systems all along the way.  Takeaways: Entrepreneurship is a journey of self-development and personal growth. Creating a connection with customers and understanding their needs is crucial for a great customer experience. Small gestures, such as welcome gifts, can make a big impact on the customer experience. Implementing effective systems and processes is key to scaling your business and ensuring smooth operations. Resources Mentioned:  Ernesto's Website: www.startingwithsystems.com Ernesto's Free Call: www.freesystemscall.com  Ernesto's Instagram: instagram.com/ernesto_cpd  Amanda's Free Resources: https://www.amandamckinney.com/free What's Your Productivity Personality (Free Quiz): https://www.amandamckinney.com/quiz All podcast episodes: https://pod.link/1473751874 Amanda's Website: https://www.amandamckinney.com/ Amanda's Coaching Options: https://www.amandamckinney.com/coaching Amanda's Book: https://www.amandamckinney.com/book