In this episode of Creative Careers in Medicine, host Dr Dana Phang introduces Dr Ushma Narsai, a multi-faceted professional whose career spans across the healthcare landscape in both South Africa and Australia. Dr Narsai shares her journey into medicine, inspired by a pivotal moment in high school when one of her sisters fell seriously ill. Delving into her diverse roles, starting with her medical school experience in South Africa at the University of the Witwatersrand, transitioning into her internship at the largest trauma hospital in the Southern Hemisphere, and her ultimate decision to pursue general practice. Dr Narsai discusses her extensive involvement in clinical trials, beginning as a sub-investigator in South Africa and advancing to the role of principal investigator in Australia. She also elaborates on the terms and roles within the field of clinical trials, offering guidance for those interested in pursuing this path. Dr Narsai also talks about her role as a clinical editor for HealthPathways, and how a chance encounter with a patient led to this fulfilling opportunity. She breaks down the responsibilities of a clinical editor, emphasising the importance of writing clear protocols and collaborating with both clinical and non-clinical stakeholders. Exploring Dr Narsai’s dual role at Avant as a Senior Medical Advisor and Claims Manager. Outlining the intricacies of her job, from managing claims and providing medical advice to supporting her colleagues through challenging situations. She highlights how her medical skills have seamlessly transitioned into these non-clinical roles, encouraging other physicians to recognize the transferability of their expertise. They wrap up with reflections on balancing multiple roles and the cognitive shifts required to transition between them. She emphasises the importance of persistence and the confidence to pursue varied career opportunities within and beyond clinical practice. Dr Narsai also reveals her unfulfilled dream of becoming a writer, illustrating the diverse aspirations that many healthcare professionals hold. To get more CCIM, subscribe so you never miss an episode, join our Facebook community and subscribe to our newsletter! CCIM Website CCIM Facebook The CCIM Podcast is part of the Talking HealthTech Podcast Network, offering the latest in healthcare delivery, innovation, digital health, and more. Discover the network at www.talkinghealthtech.com/podcast/network.