Ashley had been trying to remain patient with her parents' refusal to use her new name or correct pronouns, hoping that they'd come around on their own. In a letter she sent them a couple months ago, she sternly asked them to call her Ashley and decided to correct them whenever they refer to her incorrectly. With Mom & Dad staying in her guest room just down the hall and the weekend's imminent raft of corrections, Ashley felt a building sense of anxiety in the weeks leading up to their visit. Her parents call her by the wrong name 18 times on the first day (yes, there's an app for that, and Ashley turns to her online support network for advice. She considers asking her parents to stay at a nearby hotel if their devil-may-care approach to her name carries on. Jay thinks Ashley's parents use people's names in conversation more frequently than necessary and he asks Ashley about whether her parents may be doubling-up on names out of spite or if that may be part of her parent's upbringing. A shopping trip the next day offers a few bright moments that take Ashley by surprise, and she and Jay try to puzzle out this new behavior and how to encourage it in the future. Ashley introduces Sephora by Opi's Nail Color Quick Drying Drops and shares a few tidbits around the chemistry of drying nail polish that she's recently learned. Ashley also talks about a new technique for removing nail polish with only one or two cotton balls (and in as little as 5-10 minutes). (Ashley's polish in this episode is Fantasea from Orly. We aren't being paid to say this -- just thought maybe you'd like to know.)