Show Notes Ron Besuijen is a Training Specialist with Nova Chemicals in Joffre, Alberta. He has worked for 35 years in the petrochemical industry. He is qualified on four control panels, and was involved with the commissioning and startup of a new facility. In addition to his operational experience, Ron has been a training specialist for the last 18 years. He trains console operators with the use of a training simulator, and manages the training systems for his organization. He is a member of The Center for Operator Performance, a coalition of industry, vendors, and researchers that apply human factors methods to support human performance in petrochemical operations. He recently authored the book, Troubleshooting Tactics: How Process Operators Make Critical Decisions, applying Naturalistic Decision Making models to the complex world of petrochemical operations. Learn more about Ron: Connect on LinkedIn See more of his work Where to find the hosts: Brian Moon Brian’s website Brian’s LinkedIn Brian’s Twitter Laura Militello Laura’s website Laura’s LinkedIn Laura’s Twitter