In this episode Mel chats with Lisa Duffy who is, hands down, one of the loveliest people working in Australia's disability sector. Lisa started out as a physiotherapist before finding her true calling in complex case management and working with people with disability to navigate their support options in the 10 years prior to the NDIS rollout.  Since the NDIS came along, Lisa’s been helping people gain access to the scheme and plan for NDIS reviews. You can currently find her at Disability Services Consulting (DSC) where she does support co-ordination, training and writing to build capacity and understanding around the NDIS.  In this conversation Lisa takes us through the steps - or as she likes to describe them, the train stations - that we need to stop at on our way to accessing the NDIS. She also offers up some priceless pointers on how to get fluent in NDIS language and a bundle of useful links that you'll find below:   NDIS Eligibility checklist:https://www.ndis.gov.au/applying-access-ndis/am-i-eligibleNDIS Operational Guideline around NDIS Access:https://ourguidelines.ndis.gov.au/home/becoming-participant/applying-ndishttps://ourguidelines.ndis.gov.au/home/becoming-participant/applying-ndis/do-you-meet-disability-requirements#caused-by-impairmentNDIS Access Evidence:https://ourguidelines.ndis.gov.au/home/becoming-participant/applying-ndis/how-do-we-weigh-evidence-disabilityNDIS List A conditions:https://ourguidelines.ndis.gov.au/home/becoming-participant/applying-ndis/list-conditions-are-likely-meet-disability-requirementsNDIS List B conditions:https://ourguidelines.ndis.gov.au/home/becoming-participant/applying-ndis/list-b-conditions-are-likely-result-permanent-impairmentNDIS Access Request Form/application:https://www.ndis.gov.au/how-apply-ndis/what-access-request-form See omnystudio.com/listener for privacy information.