The Patient Safety Incident Response Framework (PSIRF) is a new approach to learning from patient safety events in a way that leads to improvement in care. It was published in August 2022 and mandated in the NHS Standard Contract in April 2024.   In this podcast, Tracey Herlihey from NHS...

This NHS England podcast is about innovative ways of working with people and communities, and specifically about how GP surgeries in Nottingham used an engagement process to learn how they could improve their support for patients with Type 2 Diabetes. You'll hear from Jo, a GP, Helen, a practice...