S4E10 Engaging with customers
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Description
In Episode 10, we get started on our mini in-series theme of Professionalism in Housing. We speak to our Director of Housing, Customer Engagement Co-ordinator and a member of our scrutiny panel, as well as the CEO of Tpas about engaging with customers.
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In episode 11 we invite colleagues from Stonewater's L&D team to discuss how we plan to balance employees' professionalism and qualifications with valuing their practical knowledge and skills in light of the Government's plan to introduce new competency and conduct standards for UK social...
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