Someone was attacked from behind for capturing a video of busy patios on King West that leave little space for pedestrians. Peel police have identified the man who went on a racist tirade at T&T Supermarket in Mississauga this week, and an afternoon shooting at Scarborough Town Centre has left at least one person injured. Plus, the new mask bylaw in Toronto is proving to be very divisive, so how can individuals and businesses better manage conflict when it arises?