Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 1394: Michael Levitt's insights on impressing customers reveal four overlooked strategies: empowering your team to handle issues, enhancing packaging quality, adopting an innovative mindset, and engaging directly with customers. By implementing these approaches, businesses can build stronger relationships and ensure long-term success. Read along with the original article(s) here: https://www.breakfastleadership.com/blog/4-underrated-ways-to-impress-your-customers & https://www.breakfastleadership.com/blog/ways-to-make-training-more-engaging-for-your-staff Quotes to ponder: "Nothing impresses customers more than when they have their problems resolved quickly and to their satisfaction." "Remember that a box is not just a box. It’ll have an impact on your customers in one way or another, so make sure that it’s in a positive way!" "Customers like to see that the companies they work with are committed to improvement." Episode references: Thinkers 360: https://www.thinkers360.com Learn more about your ad choices. Visit megaphone.fm/adchoices