How do you observe people to improve your design? In the latest IDE podcast episode, we take a deep dive into the world of context mapping with Froukje Sleeswijk-Visser. She pioneered this design research methodology as a way of gaining insight into the user of future designs. Listen to Froukje and you will never look at the colour of your Wi-Fi router in the same way. Also in this episode: Ianus exercises some demons about his secret childhood hatred for skating.