Nurturing Veterinary Sustainability: the Power of Conversation - ep 142
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Discover the untapped potential of communication skills within your veterinary clinic in this fascinating chat with Dr Meg Irvine from Vet Lifeskills. We promise you an eye-opening exploration into how effective communication training can revolutionise your clinic, leading to fewer client complaints, better NPS scores, and less clients seeking second opinions. It's not only about customer satisfaction though - Dr Meg will demonstrate how this training can revolutionise time management, increase procedure conversions, and drastically boost employee morale and job satisfaction. We're not just talking improvement here; we're talking about game-changing, clinic-redefining leaps forward! Hot on the heels of the first episode, we continue our deep-dive with Dr Meg Irvine, examining the role of tailored communication and personality types in connecting with clients. Tune in to reimagine your veterinary clinic's communication culture! Email Dr Meg Irvine. Companion Animal Vacancy at Vet Marlborough - contact Julie South or Isobel Cooper for more info. How to get more bang for your recruitment advertising buck This is what VetStaff is really good at so if you'd like to stretch your recruitment dollar, please get in touch with Julie because this is something VetStaff can help you with. How to shine online as a good employer If you’d like to shine online as a good employer to attract the types of veterinary professionals who're a perfect cultural fit for your clinic please get in touch with Julie because this is something VetClinicJobs can help you with. Revive Your Drive - daily 2-minute videos for employers and employees to revive their drives at work and at home. Follow Julie's behind the scenes - social media posts Most days Julie South shares a behind the scenes post via Facebook, ...
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