Mark and Bill talk about the lost art of prank phone calls and act out some "customer service nightmares" with an eye to the foundations of law and creativity that defies artistic rules. The scenes are longer and riskier than normal. Mark philosophizes at partiallyexaminedlife.com. Bill improvises (and teaches) at chicagoimprovstudio.com. Hear more at philosophyimprov.com. Support the podcast to get all our post-game discussions and other bonus stuff. Sponsor: Check out the Totes Recall film review podcast at totesrecall.com.