Headlam Group Chief Executive Chris Payne, and Chief Financial Officer, Adam Phillips present full year results for the year ended 31 December 2023, followed by Q&A. Chris Payne, Chief Executive00:16 - Introduction01:47 - FY 2023 Overview03:47 - Flooring market backdrop Adam Phillips, Chief Financial Officer05:17 - FY 2023 Financial summary07:38 - Revenue08:21 - UK Distribution volumes09:01 - Income statement10:37 - Underlying operating profit12:11 - Mitigating actions13:24 - Non-underlying items15:01 - Cashflow16:42 - Capital expenditure17:19 - Balance sheet17:46 - Daily net debt Chris Payne, Chief Executive18:04 - Market opportunity18:45 - Strategy summary20:01 - Broadening business base21:02 - Regional distribution22:35 - Trade counters23:59 - Larger customers Adam Phillips, Chief Financial Officer25:25 - Digital and IT26:14 - Sustainability and ESG27:48 - Continental Europe Chris Payne, Chief Executive29:22 - Summary and outlook 32:05 - Q&A Operating for over 30 years, Headlam is the UK's leading floorcoverings distributor. The Group works with suppliers across the globe manufacturing the broadest range of products, and gives them a highly effective route to market, selling their products into the large and diverse trade customer base. The Group has an extensive customer base spanning independent and multiple retailers, small and large contractors, and housebuilders. It provides its customers with a market leading service through the largest product range, in-depth knowledge, ecommerce and marketing support, and nationwide next day delivery service. To maximise customer reach and sales opportunity, Headlam operates 68 businesses and trade brands across the UK and Continental Europe (France and the Netherlands), which are supported by the group's network, central resources and processes.