Keeping the learner in mind when designing eLearning courses is key to engaging them and driving organizational success. Highmark Health's Learning Architect Angela Sample, Ph.D.  discusses best practices for using empathetic principles in instructional design. Show Notes: Empathetic principles can be complementary to learning experience design principles Focus on the importance of designing a solution that's human-centered to truly engage learners.Create learner profiles that consider the learner's feelings. Then, be willing to pivot your training approach to align with their cognitive and emotional states. Communicate to management that creating training with the learner in mind will actually yield better ROI.Powered by Learning earned an Award of Distinction in the Podcast/Audio category from The Communicator Awards and a Silver Davey Award for Educational Podcast. The podcast is also named to Feedspot's Top 40 L&D podcasts and Training Industry’s Ultimate L&D Podcast Guide. Learn more about Learning Experience Design referenced in this episode.